FAQ’s

Biofreeze
What are the indications and directions for use of Biofreeze Pain Reliever?
Biofreeze Pain Reliever provides temporary relief from minor aches and pains of sore muscles and joints associated with simple backache, arthritis, strains, bruises, and sprains. Apply Biofreeze Pain Reliever to the affected area not more than 4 times daily; massage not necessary.
Do I need a prescription to get Biofreeze?

No, you do not need a prescription, nor do you need to be a patient of a healthcare professional in your area to purchase Biofreeze from them. Biofreeze is only available through authorized dealers. Biofreeze is not available through retail outlets or pharmacy locations.

How does Biofreeze work?
Biofreeze products are classified as topical analgesics, which work through a ‘counter irritant’ mechanism. This means that the menthol in Biofreeze creates a sensation that overrides pain signals to the brain. This process is known as ‘Gate Control Theory’, where nerve impulses from one stimulus block the nerves containing pain signals to the brain. Recent research also suggests that menthol may stimulate cold receptors in the skin that may help regulate pain as well.
Is Biofreeze commonly used?
Yes, Biofreeze is the #1 used and recommended topical pain reliever by chiropractors, massage therapists, physical therapists, and podiatrists.
How often can I use Biofreeze?
Biofreeze can be used up to four times a day.
What is cryotherapy?
Also known as ‘cold therapy’, cryotherapy is the application of cold to temporarily relieve pain. The related term cryokinetics refers to the pairing of pain-relieving cryotherapy with exercise. This cooling and re-warming of tissue stimulates the return of blood flow to the affected areas.
The most common form of cryotherapy is ice. Biofreeze produces the same sensation of cold that accompanies icing. But unlike ice, Biofreeze products allow you to remain active during treatment.
Are there scientific studies done on Biofreeze?
Yes, Biofreeze conducts all FDA required studies such as: skin sensitization, drug stability, and process validation testing. We also conduct an additional battery of tests in our laboratory. Lastly, we conduct studies with clinicians to further understand our products. These studies can be found at www.thera-bandacademy.com
Can I take Biofreeze on an airplane?
Yes, you can take the 3 fl oz roll-on and 3 mL sample packet on an airplane.
What sizes of Biofreeze are available to purchase by a patient?

Biofreeze is available in a 4 fl oz gel tube, 4 fl oz gel tube with hands-free applicator, 4 fl oz 360° spray, 3 fl oz roll-on, or 5 mL trial packets.

o The 4 fl oz Biofreeze gel tube is particularly well-suited for hands-on massage applications of larger muscle areas.
o The 4 fl oz Biofreeze gel tube with hands-free applicator allows the user to apply the gel either hands-free or hands-on. The delicate sponge applicator is perfect for even application of Biofreeze on sore joint, especially smaller joints like the knuckles.
o The 3 fl oz Biofreeze roll-on is a hands-free application with the added benefit of the roller ball that can be used to massage painful muscles and stimulate trigger points in the affected area.
o The 4 fl oz Biofreeze 360° Spray is hands-free application designed for hard to reach areas and is particularly beneficial for conditions involving minor neck and back pain.
o The 5 mL packets are available in boxes of 100 and are most commonly used for traveling purposes, when it is inconvenient to carry one of the larger sizes.

Can I buy the larger bottle sizes of the Biofreeze?
The larger sizes of Biofreeze are designed for in clinic use. Please consult a healthcare practitioner regarding the purchase of professional sizes.
Do you have any studies about long-term use of Biofreeze?
Biofreeze is an over the counter topical analgesic pain relieving gel used to provide temporary relief from minor aches and pains of sore muscles and joints associated with simple backache, arthritis, bruises, strains and sprains. It is labeled according to the Food and Drug Administration (FDA) regulations regarding topical analgesics. All ingredients, directions for use, and product warnings are listed on the label.
Please remember that Biofreeze is a topical pain reliever, not a cure to an underlying condition. It provides temporary pain relief. If you have any questions regarding the product or its use, please consult your healthcare Professional. If condition worsens or symptoms persist for more than 7 days consult a doctor.
How long does Biofreeze last, when is the expiration date?
The product’s shelf life is 2 years. The expiration date can be located on the package of Biofreeze Pain Relieving Product.
What is the active ingredient in Biofreeze?
The active ingredient in Biofreeze is menthol.
When was Biofreeze invented?
Biofreeze was first introduced in 1991 by a healthcare practitioner that was searching for a way to help his grandmother manage her arthritis pain. Today, Biofreeze products provide relief to countless arthritis sufferers. But the pain reliever’s unique, cooling formulation is also comforting to sore muscles and muscle sprains; easing back shoulder and neck pain; reducing painful ankle, knee, hip, and elbow joints and helping to lessen the effects of muscular strain.
Does Biofreeze contain gluten, starch, aspirin or nut derivatives?
No
Will Biofreeze cause any adverse effects if I am taking other medications?
Biofreeze is only a topical pain reliever and has a low potential for absorption. We do suggest that you always check with your healthcare professional before using Biofreeze.
If I am Pregnant or nursing – Can I use Biofreeze?
Consult a healthcare professional before use.
Can I use a heating pad while also using Biofreeze?
No, you should never use a heating pad while using Biofreeze. Biofreeze works by causing a cooling effect, not heat. By using a heating pad in conjunction with Biofreeze, you may cause serious injury to yourself. You may not be able to tell how hot the heating pad is on the problem area, even possibly causing yourself to experience severe blistering.
Can I wrap the area where I have used the Biofreeze?
No. You should not wrap or bandage the area where Biofreeze is being applied.
Biofreeze in the EYE – how should I treat this?
Rinse eyes with lukewarm water or take a warm shower with the shower water hitting your forehead and running down through your eyes. Do this for 15 minutes. If problem persists, see a physician and be sure to take the Biofreeze with you.
Can I use Biofreeze to cool sunburn pain, in a tanning bed or sauna?
Biofreeze is not intended for use in these types of situations.
Can I use Biofreeze on insect bites or for poison ivy?
Biofreeze is not intended for use in these types of situations.
Will Biofreeze work on headaches?
Biofreeze is not intended for this use.
My child or pet ate Biofreeze, what do I do?
If accidentally ingested, get medical help or contact a Poison Control Center immediately.
Pet – Contact your veterinarian immediately.
Can I use Biofreeze on an open wound or stitches?
No, do not apply to wounds or damaged skin.
After applying Biofreeze, I have developed a rash/irritation on my skin. What should I do?
Take a tepid (warm) bath with one cup of Arm and Hammer baking soda, or other brand of baking soda. Relax for at least 20 minutes. If rash persists, contact your physician.
Is Biofreeze registered with the FDA?
Yes, The FDA registers the facilities that manufacture Biofreeze. Please refer to the National Drug Code number that is on every Biofreeze product. This number represents to the FDA, our product/brand and the actual size of the container.
Is there Aspirin in Biofreeze?
No
Is there Capsaicin in Biofreeze?
No
Can I use Biofreeze if I have Diabetes?
Yes, Biofreeze is a topical pain reliever has a low potential for absorption. Diabetes is a disease in which the body cannot use sugar normally. When diagnosed with this particular ailment, you must be extremely cautious when using any OTC medications. There are certain ingredients in OTC medications that do go in to the bloodstream that can cause a severe reaction to the Diabetic patient. Biofreeze does not contain any of these ingredients and can often be used by the diabetic patient. However, please consult with your healthcare professional before use of the product.
Is Biofreeze vegetarian friendly?
Yes Biofreeze is vegetarian friendly, no animal products are used in the ingredients. Biofreeze is also not animal tested.
Thera-Band
What resistance or force is produced by the bands and tubing?
TheraBand™ bands and tubing produce similar forces between similar colors. The force produced by bands and tubing is directly related to elongation. Each color will provide a specific amount of resistance at the same percent elongation, regardless of initial resting length. For example a 1-foot piece stretched to 2-feet (100% elongation) will have the same force as a 2-foot piece of the same color stretched to 4-feet. The force slowly increases as the band or tube is stretched.
What color band or tubing should I use?
TheraBand™ bands and tubing are color-coded to identify the level of resistance. The color band or tubing you use depends on the results you want to achieve with your strengthening routine. The lighter resistance levels (tan and yellow) are good for persons in the early stages of rehabilitation. Medium levels of resistance (red and green) are good for those persons starting a strengthening program, or for persons increasing muscular endurance. Higher levels of resistance (blue, black, silver, and gold) are for more advanced exercisers needing more resistance. Consult with an exercise or healthcare professional to determine which resistance is best for you.
Why do the bands or tubing break, and what precautions should I take?
With normal daily use, the exercisers should last for many months. However, they won’t last forever. They may break if stretched beyond 300% elongation, or if they are used with small tears or abrasions. These small tears and abrasions usually occur at the “connection point” of the band or tubing to an attachment device. Therefore, always inspect the band or tubing (particularly near the connection) before use. It is recommended to use the TheraBand™ Door Anchor, Exercise Handle, and Assist for connection. Be aware that jewelry, fingernails, and other sharp objects may cause small tears or abrasions. Always protect the eyes during exercise with elastic bands or tubing. Do not stretch bands or tubing beyond 3 times their resting length (300% elongation).
When should I replace my bands or tubing?
Always inspect your bands or tubing for signs of wear, including small tears, abrasions, or cracks before use. Pay particular attention to the connection point. Always replace the bands or tubing with any sign of wear. With heavy use, such as in a physical therapy clinic, bands and tubing should be replaced every 1-2 months. The bands and tubing will not last forever, and will experience normal wear and tear with extended use. However, they should be safe to use as long as there are no visible signs of wear.
How do I connect the bands or tubing for exercise?

Always secure the bands or tubing to a sturdy, non-movable object. The Thera-Band Door Anchor should be used to secure one end of the bands or tubing for exercise. It isn’t advisable to tie the exerciser to a door knob or to “close” them in a door; this leads to early breaking. The Thera-Band Exercise Handles and Assist can be used to grasp the exercisers. To connect to the legs or arms, use the Thera-Band Extremity Strap.

TheraBand™ brand products comprise the world’s leading line of progressive elastic resistance exercise products for professional rehabilitation and wellness training. They are developed and manufactured by The Hygenic Corporation.

TheraBand™ resistance exercise systems are used as tools for rehabilitating and restoring muscle and joint functions and for improving conditioning, balance and building strength. TheraBand™ product lines include latex and latex-free bands, natural rubber tubing, exercise balls, hand exercisers, flexible bars, exercise mats, stability trainers, aquatic exercise products, specialized kits for athletes and enthusiasts, and paraffin heat therapy.

The TheraBand™ brand name was first introduced by The Hygenic Corporation in 1976 and has since gained an international reputation with therapists for quality and effectiveness. The Hygenic Corporation, headquartered in Akron, Ohio, is a multinational firm with two divisions: OEM and Specialty Products, which produces a diverse array of non-therapy products for use in a wide range of industries from medical devices to fishing lures, and the TheraBand™ division, which manufactures and markets the Thera-Band brand product line.

The TheraBand™ division is the industry leader in new product development and supporting scientific research on the benefits of exercise in rehabilitation, strength building, injury prevention. In 1999, the company founded the TheraBand™ Academy, an international organization composed of leading physicians, therapists and university faculty to identify new research for funding and develop an international body of knowledge on treating and preventing injuries and disease through various types of exercise.

The Hygenic Corporation was founded in 1925 by Walter P. Keith when he acquired the Hygenic Dental Rubber Company. Today, the company has approximately 300 employees worldwide. In addition to its Akron headquarters and manufacturing plant, it operates manufacturing and distribution centers in Ipoh, Malaysia and Hadamar, Germany.

How long can I stretch the bands or tubing?
We don’t recommend stretching bands & tubing beyond 300% elongation (4 times resting length; for example, a one foot length of band stretched to 4 feet). The bands and tubing are more susceptible to breaking with greater than 300% elongation.
How do bands and tubing compare to free weights (such as dumbbells)?
Elastic resistance has different properties than free weights, in that elastic resistance doesn’t rely on gravity to produce force. Both elastic and isotonic resistance provide similar strength curve patterns (“bell-shaped”), similar muscle activation levels (EMG), and similar strength gains. The main difference is that the resistance produced by elastics must be quantified by noting the amount of stretch in the band or tubing. For example, a red Thera-Band resistive band produces 3.7 pounds of force at 100% stretch.
How do I clean the TheraBand elastic bands or tubing?
Immerse the band or tube in fresh clean water in a sink or under a running faucet. Rub a small amount of mild hand soap over the wet band or tube and then rinse in fresh water. Lay flat to dry, or drape the band or tube over the back of a chair or similar object and allow to thoroughly dry. Once dry, rub a small amount of talcum, baby powder, corn starch, or similar powder over the surface of the band or tube to prevent sticking.
What exercises should I do with your bands or tubing?
It’s very difficult to answer that question online because everyone is different. Before exercising, you should consult a healthcare or exercise professional to guide you in developing a safe and effective program. We offer pre-made exercise programs developed in conjunction with healthcare professionals, you can search for by body part at Thera-Band Academy.
What length of band or tubing should I use?
The most important consideration is to be sure your band is not too short. If your band is too short, you increase the risk of snapping. A general rule of thumb is to use a length of band or tubing equal to the length of the limb you are exercising. The pre-cut lengths of Thera-Band resistance bands are 5 feet long (1.3 m), which is typically long enough for most exercises.
Why and under what circumstances is it better to use latex-free TheraBand bands over standard latex Thera-Band bands?
The regular TheraBand™ resistive bands and tubing contain natural rubber latex. Latex allergies occur in a small percentage of the population (about 5-10%). When patients indicate latex allergy or sensitivity, they should use the latex-free bands. Also, patients with spina bifida tend to be more at-risk for latex allergy. Anyone using the latex bands or tubing that experiences an allergic reaction (such as redness or swelling on the skin near the band) should use the latex-free bands.
What is the TheraBand System of Progressive Resistance?
The TheraBand™ System of Progressive Resistance consists of 8 color-coded resistance levels. The color of the band or tubing denotes its resistance level.
Tan = Extra Light Resistance
Yellow = Light Resistance
Red = Medium Resistance
Green = Heavy Resistance
Blue = Extra Heavy Resistance
Black = Special Heavy Resistance
Silver = Super Heavy Resistance
Gold = Maximum Resistance
In general, tan and yellow are used for early rehabilitation or very frail individuals. The most common resistances are red, green & blue. Black, silver and gold are typically used by athletes
What are the bands and tubing made of?
TheraBand™ resistive bands and tubing are made of natural rubber latex made into sheets and tubing. Latex-free TheraBand™ resistive bands are made of synthetic rubber. The trademarked colors indicate the resistance levels.
Can Thera-Band resistance bands / tubing be chewed for oral sensory input exercises?
TheraBand™ resistance bands / tubing are not intended to be used for oral exercises. Do not chew the resistance bands / tubing. These products are not toys and should not be used without adult supervision.

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